Privacy Policy

Effective Date: 19 October 2026

Safe Space UAE (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, browse property listings, or contact us regarding real estate properties and related services.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it through the appropriate process.

1. Information We Collect

We may collect the following categories of information when you use our website or contact us.

1.1 Personal Information

When you submit a contact form, request property information, or schedule a viewing, we may collect:

• Full name
• Email address
• Telephone or mobile number
• Country of residence
• Preferred method of contact
• Other information you voluntarily provide in your enquiry

1.2 Property Preferences

To help respond to your real estate requirements, we may collect information such as:

• Preferred property type
• Preferred location or community
• Budget range
• Number of bedrooms or bathrooms
• Buying preferences and property requirements
• Preferred viewing dates or appointment details

Please do not submit unnecessary sensitive personal or financial information through general website forms.

1.3 Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited and time spent on the website
• Referring website or source
• Approximate location derived from technical information
• Website performance, security, and diagnostic information

This information helps us maintain website security, understand visitor activity, and improve our services.

1.4 Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Ensure the website functions properly
• Remember preferences where supported
• Understand website traffic and visitor behaviour
• Measure marketing campaign performance
• Improve user experience and website security

Where required by applicable law, non-essential cookies and tracking technologies will only be activated after the appropriate consent has been obtained.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some website features.

2. How We Use Your Information

We may use your information for the following purposes:

• Responding to property enquiries and requests for information
• Providing details about properties for sale
• Arranging property viewings or connecting you with relevant representatives
• Understanding your property preferences
• Communicating about your requested services
• Improving our website, property listings, and customer experience
• Measuring website traffic and marketing performance
• Preventing fraud, spam, unauthorized access, and other misuse
• Meeting applicable legal, regulatory, and record-keeping requirements

We will not use your information for unrelated purposes where consent or another lawful basis is required and has not been established.

3. How We Share Your Information

We do not sell your personal information to third parties for their own independent marketing purposes.

We may share relevant information in the following circumstances:

3.1 Property Owners, Developers, and Real Estate Professionals

Where necessary to respond to your enquiry, we may share relevant contact details and property preferences with an appropriate property owner, developer, authorized real estate agent, or other transaction-related representative.

We aim to limit the information shared to what is reasonably necessary for the requested service.

3.2 Service Providers

We may use third-party providers for website hosting, email delivery, customer relationship management, analytics, security, communication, and website maintenance.

These providers may process personal information on our behalf under appropriate arrangements.

3.3 Legal and Regulatory Requirements

We may disclose information where required by applicable law, a lawful request from a competent authority, or where reasonably necessary to protect our legal rights, website security, or the safety of others.

3.4 Business Transfers

If our business or relevant assets are transferred, merged, or reorganized, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

4. Marketing Communications

We may contact you regarding property information or services related to an enquiry you have submitted.

We will send promotional emails, messages, or other marketing communications only where permitted by applicable law and, where required, with your consent.

You can opt out of marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.

Opting out of promotional messages will not necessarily stop essential communications relating to an active enquiry or requested service.

5. Third-Party Websites and Services

Our website may contain links to third-party websites, property developers, mortgage providers, mapping services, social media platforms, or other external services.

We do not control the privacy practices of these third parties. If you visit an external website or provide information directly to another organization, its own privacy policy and terms may apply.

We encourage you to review the relevant privacy notices before sharing personal information with third parties.

6. International Data Transfers

Our website and service providers may operate in different countries. Consequently, your personal information may be processed or stored outside the country in which you reside, including outside the United Arab Emirates.

Where personal information is transferred internationally, we will take the steps required by applicable data protection laws, which may include appropriate contractual safeguards or other legally recognized transfer mechanisms.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing requested services, maintaining business records, resolving disputes, and meeting legal obligations.

The retention period depends on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to any applicable retention obligations.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

These measures may include access controls, security monitoring, secure communications, and appropriate protections provided by our hosting and technology providers.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Users should avoid sending sensitive information through unsecured channels.

9. Your Privacy Rights

Depending on your location and the laws applicable to your personal information, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Request restriction of certain processing activities
• Object to certain uses of your personal information
• Withdraw consent where processing is based on consent
• Request a copy of certain information in a portable format, where applicable
• Lodge a complaint with a competent data protection authority

These rights are subject to applicable legal conditions and exceptions.

To exercise an applicable right, please contact us using the details provided in the Contact Us section. We may need to verify your identity before processing your request.

10. Children’s Privacy

Our website is intended for individuals seeking real estate information and services. It is not directed at children, and we do not knowingly collect children’s personal information for independent marketing purposes.

If you believe a child has provided personal information to us unnecessarily, please contact us so that we can review the matter and take appropriate action where required.

11. Third-Party Analytics and Advertising

We may use analytics and advertising technologies, including tools that help us understand website visits, evaluate marketing campaigns, and improve the relevance of advertisements.

These technologies may collect technical information about your interaction with our website, subject to the relevant provider’s configuration and applicable law.

Where applicable, we will provide appropriate notices and consent controls for non-essential tracking technologies. You may also be able to manage advertising preferences through the relevant platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website technology, business practices, or legal requirements.

Any revised version will be published on this page with an updated effective date. We encourage you to review this page periodically.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact Safe Space UAE using the details below.

Website: www.safespaceuae.com
Email: info@safespaceuae.com
Telephone: +971 52 4270356
Business Address: Onyx Building, Office 06, Rigga, Dubai, UAE – PO Box 500118

By using the Safe Space UAE website, you acknowledge this Privacy Policy. Where applicable law requires consent for specific processing activities, such consent will be obtained separately.